Student Complaint Process
Institutions of higher education receiving Title IV funding must inform current and prospective students of the policies and procedures for filing complaints. ºÚÁϳԹÏÍø’s policies and corresponding procedures are outlined in the University Bulletin.
Many of these policies contain specific, embedded procedures for filing complaints. These can be found in section 3.9 General Policies for Handling Student Complaints, Appeals and Requests for exception.
File a General Complaint
Examples include but are not limited to: ADA discrimination or appeal, discrimination complaint, harassment complaint, retaliation complaint, FERPA-related complaint and general complaints or appeals. Complete the . Form entries will be sent to the Director of Equity and Care.
As needed, academic, non-academic, or incident reports can also be filed in the . If you have concerns about submitting a complaint about an administrator who may be reviewing the complaint in question, please feel free to file with another office (outlined below) and note your concern. All complaint intake and follow-up procedures will be systematically reviewed to help ensure equity and impartiality.
File an Academic Complaint
Examples include but are not limited to: late course add, drop, withdrawal, etc. Complete the . Form entries will be sent to the Associate Provost and Registrar.
Report an Incident
should be used to provide information concerning alleged policy infractions, common area damages, problems, or concerns to the Division of Campus Life. This information will only be used to initiate an investigation or as supporting evidence in a current investigation. Additional contact information can be found on the .
Sexual Misconduct should be reported immediately to the University, the police, or both. .Ìý
Note that employee complaints, appeals, and requests for exception are governed by policies established in the Faculty Handbook and/or the Employee Handbook and are therefore not subject to these protocols.
State Agency Complaint Process
If the institutional procedure has been utilized with no resolution, ºÚÁϳԹÏÍø students may contact the Georgia Nonpublic Postsecondary Education Commission (bulletin).Ìý Students taking distance or online courses with ºÚÁϳԹÏÍø AND who are residing out of state may need to complete the . Please reference  to determine if this applies.
Address: 2082 East Exchange Place Suite 220 Tucker, GA 30084-5305
Phone: (770) 414-3300
FAX: (770) 414-3309